Privacy policy

2. What Personal Data Do We Process?

We only process personal data that is relevant for the purpose concerned.

Depending on how you interact with us, we may process:

Name
Company name
Job title
Postal address
Telephone number
Email address
Correspondence with us
Order and delivery information
Billing information
Information provided in connection with a job application
Information about how you use our website and interact with our newsletters

3. Why Do We Process Personal Data?

Customer Relationships and Business Contacts

We process personal data in order to:

Respond to inquiries
Provide quotations
Process orders
Manage customer relationships
Provide support and service

Legal basis: Performance of a contract or legitimate interest.

Suppliers and Business Partners

We process personal data in order to:

Manage business relationships
Handle procurement activities
Fulfil agreements and process payments

Legal basis: Performance of a contract and legitimate interest.

Newsletters and Marketing

We process personal data in order to:

Send newsletters
Provide information about products, services and company news
Measure open rates, clicks and engagement
Improve and personalise our content

Legal basis: Consent.

Recruitment

When you apply for a job with us, we process the information you provide as part of the recruitment process.

Legal basis: Legitimate interest and, where applicable, consent.

Legal Obligations

We process certain personal data to comply with legal requirements, including accounting and tax legislation.

Legal basis: Legal obligation.

5. Who May Access Your Personal Data?

We use third-party service providers to help us operate our business and deliver our services.

Exempel kan vara leverantörer av:

Examples include providers of:

Website hosting and operation
Email and communication services
Newsletter and marketing platforms
Analytics tools
CRM and business systems

For newsletters, we use providers such as Klaviyo, which acts as a data processor on our behalf.

We never sell personal data to third parties.

6. Transfers Outside the EU/EEA

We strive to process personal data within the European Union (EU) and the European Economic Area (EEA).

However, some of our service providers or their subcontractors may be located outside the EU/EEA, or may use infrastructure that involves international transfers of personal data.

Whenever such transfers occur, we ensure that appropriate safeguards are in place in accordance with the GDPR, such as the European Commission’s Standard Contractual Clauses or other approved transfer mechanisms.

8. How Do We Protect Your Personal Data?

We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration and disclosure.

Access to personal data is restricted to individuals who require such access in order to perform their job responsibilities.

9. Your Rights

Under the GDPR, you have the right to:

Request information about the personal data we process about you
Request correction of inaccurate personal data
Request deletion of your personal data where permitted by law
Request restriction of processing
Object to certain processing activities
Receive your personal data in a structured, commonly used and machine-readable format (data portability)
Withdraw your consent at any time where processing is based on consent

If you wish to exercise any of these rights, please contact us at info@essem.se.