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Customer service

Hello!

Welcome to our customer service. We will do our best to help you with everything from information about our products to our delivery to you. You will find a lot of useful information under Questions and answers, Contact, Delivery, Returns and claims, Privacy policy, Downloads or in our Purchasing terms.

Questions and answers

You may have a lot of questions, and we want our customers to feel confident when they shop with us. That is why we have gathered together answers to the questions you may have.

Find your answers here

Delivery

Get step-by-step information on how your delivery from us is handled, delivery charges and times etc. 

Click here

Returns and claims

We care about you and your privacy. We comply with the laws and requirements for processing of personal data.

Read more here

Privacy policy

We care about you and your privacy. We comply with the laws and requirements for processing of personal data.

Read more here

Downloads

Here you can download images, documentation, BIM files etc. for many of our products.

Find them here

Purchasing terms

We advise you always to read our purchasing terms before buying.

Find them here

Essem Design creates function for the first room

Essem Design creates function for the first room